about us

In 1853, Henry E. Steinway and Sons set out to build the World’s Finest Piano, an achievement and distinction that has endured right to this day! We are honored that Steinway & Sons would choose us to represent their name, and their matchless reputation.

passion

MySteinway is devoted to your successful search, for a truly wonderful piano!

authenticity

We believe that the best advice about pianos, comes from the experts that actually service them. Contact us, and you’ve contacted our Piano Service Team. All MySteinway technicians are members of the Piano Technicians Guild.

commitment

Along with help choosing your new piano, our team of technicians is available to help with every detail; from placing your order, to careful tuning & preparation before delivery, and re-tuning once it is in your home. MySteinway’s Piano Service Team represents a combined commitment of over 150 year’s excellence in piano service!

If you choose or already own a piano other than Steinway, we’re equally honoured to serve, as your piano-service professionals!

development & growth

MySteinway is a response to growing awareness of what the piano owner needs, at the start of the search, and throughout a lifetime of piano enjoyment. We hope you will send us your comments and suggestions, and refer MySteinway as a service to your friends. It is an honour to serve you, and we appreciate your trust.

Mark Cramer, RPT Registered Piano Technician, Chief Technician, Brandon University Senior Technical Consultant, the Banff Centre for the Arts Steinway & Sons, New York, Factory-Trained Technician